How to Process Driving License ‘Processing’ on Parivahan Portal Without Going to RTO

In addition to giving you permission to use the vehicleA driver’s license is used to verify your identity in many places. You can get it through Parivahan Portal, a government-run website. The acquisition process can feel lengthy because it requires a lot of documents for verification. Sometimes, failure may stop your application. In such a situation, one may feel helpless because the website may lack clear communication about the issue. Let’s see how we can fix this or make sure that problems like this do not occur.

Fix Documents Stuck in Scanning

Since the process is online, you have to upload the required documents for verification. If documents have problems, they may get stuck in ‘processing’. You can see the word “The application is still being processed at the RTO level“In this case, you may be asked to visit your nearest RTO.

You can wait for the processing to take its proper time. Once you have applied, the RTO may take 8-10 days to process the documents. After this, you may be able to proceed with your application. If the portal still shows the same message and your documents are under verification, you will have to visit the RTO to verify them physically. However, if you have the right documentation, you can solve the problem online using workarounds.

Fix ‘Scrutiny’ Without Going to RTO

1. Open the Sarathi Parivahan Portal and select your State for which you are applying for the license.

2. Now you will see many service icons and tabs. Here, click “Upload Document”.



3. Now, enter your Application Number, Date of Birth, and captcha, and press ‘Submit’ to proceed further. You will need to verify using the OTP sent to your registered mobile number. After this, you will have to tick the checkbox here, which can be a declaration that says, “I certify that the information provided is true and correct to the best of my knowledge”.



4. Since you have already uploaded the documents, it should say, “All Documents Uploaded Successfully.” You will need to upload the document again. To do that, click on the document that was being processed.



5. Now, make sure you follow the on-screen instructions on what your document should look like before uploading the file. Don’t forget to verify the documents yourself; they must sign your registered signature in black ink, and the document must be colored. Once the document has been uploaded, click ‘update’ and ‘confirm’. You will now be returned to the list of uploaded documents, where you can view them.



6. Wait 1-2 days, then click ‘Fill Out Your Pending Application’ on the Portal home page.



7. Here, enter your application number and date of birth, fill the captcha, and complete the OTP verification using your mobile number. After that, you will see the status of the request, and if the document is verified again scrutiny is completeyou can continue further.



Frequently Asked Questions

Q. Why are my documents checked in Parivahan?

If your documents do not match the instructions on the portal, they may be checked. Other reasons may be that they are vague, invalid, or unsubstantiated.

Q. Is it safe to use third party websites to reduce file size and resolution of documents before uploading to Parivahan portal?

It is generally not recommended to use third-party online services to adjust the file size as they may keep your sensitive documents stored on their servers. You should use offline tools like the cropping tool built into your phone’s gallery and reputable apps like Adobe Scan or Microsoft Lens to reduce PDF size locally on your device.

Wrapping up

Finding your legal documents can be a tedious task. Even one unverified document can lead to rejection and may prompt you to go through the process again. Although online resources for this are useful and offer flexibility, they can sometimes seem inadequate. It is important to keep your documents up to date and follow the instructions on the portal when uploading them.

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